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Yes, we offer Free Premium Shipping on all orders. Every order includes tracked delivery, because we want your Susan & Laura pieces to reach you quickly and safely.

Can I return an Item if I don't love it?

Of course. You may return your order within 30 days of receiving it. All items must be unworn and in their original condition. Simply reach out to us at contact@susanlaura.com and we'll take care of you.

How can I track my order?

Once your order ships, you will receive a tracking number by email. Simply enter it on our Track Your Order page to view real-time updates on your delivery.

What payment methods do you accept?

You can check out securely using: Visa, Mastercard, Apple Pay, Google Pay, PayPal and Shop Pay.

Will I receive a confirmation email after placing an order?

Yes — as soon as your order is placed, you'll receive an order confirmation email. If you don't see it, please check your spam folder or reach out to us at contact@susanlaura.com . We're always here to help.

How do I find my size?

Every product page includes a detailed size guide. Most items fit true to size. If you're between sizes, we recommend sizing up for a more comfortable fit. Still unsure? Email us at contact@susanlaura.com and we'll help.

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Gwendolen | Long Waterproof Hooded Parka

$202.95 $80.95 EARLY AUTUMN SALE!

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WHY SUSAN & LAURA?

Every piece is carefully selected for real women — real bodies, real lives, real confidence. Due to high demand during our EARLY Autumn Sale, stock is extremely limited. If you can still click 'Add to Cart', your size is still yours — don't wait.

The Layer That Keeps Rainy Days Bright

The Gwendolen Long Waterproof Parka gives you dry comfort, soft warmth and a flattering shape for unpredictable winter weather. Its roomy hood, zip-and-button front and cosy fleece-look interior are ready for the morning commute, muddy countryside walks and weekend trips away. You step out prepared for anything and still feel beautifully put together.

Gwendolen long waterproof parka in navy on a hanger, showing fleece-look interior

Why You’ll Love This Parka

✔ Roomy Drawstring Hood: Shields you from wind and rain, so your hair and your mood stay intact.
✔ Soft Fleece-Look Interior: Wraps you in cosy warmth the moment you zip up, turning grey mornings gentler.
✔ Waterproof Outer Shell: Keeps showers on the outside while you stay dry, relaxed and ready for the day.
✔ Gently Shaped Waist: Creates a softly fitted line that flatters your figure without restricting movement.
✔ Easy Winter Styling: Pairs with jeans and knee boots for work, walks and travel, making cold-weather dressing simple.

Gwendolen long waterproof parka in black on a hanger, open front view

Specifications

Type: Long waterproof hooded parka
Fit: Slightly fitted
Style: Practical winter casual
Closure: Zip with snap-button placket
Length: Long, just above the knee

Every package from us includes a handy Track & Trace code, so you can follow your order’s journey every step of the way! You'll receive your code via email within 24-72 hours after placing your order. Stay in the loop and get excited for your delivery!

If our product doesn't meet your expectations, no worries! You can return it within 30 days of receipt. Just reach out to our friendly customer service at contact@susanlaura.com and let us know why you’re returning it, this helps us process your request smoothly.

Check our return policy for more details! We’re here to help!

Have questions or need assistance? Our dedicated customer service team is available around the clock to help! Whether you’re seeking product advice or need support with your order, we’ve got your back.

Don’t hesitate to reach out, we’re always happy to assist you!